Privacy Policy

Last Updated: 25.08.2025

Lakadie Holding GmbH (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information We Collect

When you use our website or contact us, we may collect the following information:

    • Name / Company Name – to identify you as a business contact.

    • Email Address – to respond to your inquiries and provide updates.

    • Destination Country – to understand your business needs and arrange delivery options.

    • Message Content – to process your request and provide appropriate support.

Additionally, our website may collect:

    • Technical Data (IP address, browser type, device information) through cookies and analytics tools.

    • Usage Data (pages visited, time spent, interactions) to improve our website.

2. How We Use Your Information

We process personal data for the following purposes:

    • To respond to inquiries submitted via our contact form.

    • To prepare offers, contracts, and supply agreements.

    • To organize delivery of cocoa products to the requested destination country.

    • To maintain business relationships with clients and partners.

    • To improve website functionality, security, and user experience.

    • To comply with legal obligations.

3. Legal Basis for Processing

We process personal data based on:

    • Legitimate Interests – responding to business inquiries and providing services.

    • Contractual Necessity – preparing and fulfilling supply agreements.

    • Legal Obligations – maintaining accounting and compliance records.

    • Consent – for optional communications and marketing.

4. Data Sharing and Transfer

We do not sell or rent your data. We may share your information with:

    • Logistics and delivery partners for shipping cocoa products.

    • IT service providers (e.g., hosting, email services) under strict confidentiality agreements.

    • Legal authorities where required by law.

As we operate internationally, your data may be transferred outside the European Union. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are applied.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

    • Contact form data: retained for up to 2 years for business correspondence.

    • Contract-related data: retained for the duration of the contract plus 7 years in accordance with commercial and tax regulations.

    • Technical data: retained in anonymized form for analytics purposes.

6. Cookies and Analytics

Our website uses cookies and Google Analytics to collect aggregated, anonymous data about website usage. Cookies help us improve functionality and user experience. You can manage cookies through your browser settings.

7. Your Rights

As a data subject under the GDPR, you have the following rights:

    • Right of access – request a copy of your data.

    • Right to rectification – correct inaccurate or incomplete data.

    • Right to erasure – request deletion of your data, subject to legal requirements.

    • Right to restrict processing – limit the use of your data.

    • Right to data portability – request transfer of your data.

    • Right to object – object to processing based on legitimate interests.

To exercise these rights, please contact us (see section 9).

8. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Lakadie Holding GmbH
Email: info@lakadie.eu

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last Updated” date.